Yesterday Dave Lawry and I presented Using Social Media to Communicate Emergency Response at the 2013 APWA North Amercian Snow Conference in Charlotte, North Carolina. It was fun to give the presentation with Dave because he had some interesting first-hand experiences with implementing social media as a communication tool, particularly during snow operations. His stories came from…
Tag: snow
Elgin Rocks on with Beet Juice and Social Media
A few weeks ago, I wrote about the great job the city of Elgin did in communicating information about their snow removal operations. Today I noticed Elgin has also set up a channel on YouTube at http://www.youtube.com/user/cityofelgin. One of the videos, shown below, is particularly interesting to those of us involved in public works because…
Communicating a Snow Event
Most cities have formal procedures for handling winter storms including a public communications plan to issue press releases and answer phone calls throughout the event. But during the recent winter storm that swept across the U.S., Sean Stegall, city manager for the city of Elgin in Illinois, didn’t quite follow that traditional plan. Instead, from…