Day 25 Water Main Extension Most of the first half of my morning was spent working on a cost estimate for the water main extension I have designed. I also filled out all the IEPA permits for the project and had our water superintendent sign them. Then I filled out the EcoCat to determine…
Tag: customer service
Can I Get Some Customer Service with that Insult?
Fortunately I rarely experience terrible customer service. But this weekend, I had one of those incidents where someone whose job it is to provide service chose instead to throw out subtle insults and avoid trying to understand or address a problem for which they are responsible. So I thought it'd be a good topic to…